OL2001: You Cannot Enter Your Password to Log On with a PowerBook (301975)


The information in this article applies to:

  • Microsoft Outlook 2001 for Mac
This article was previously published under Q301975

SYMPTOMS

When you try to type your password to log on to a Microsoft Exchange Server using Outlook 2001 for Mac, there is not a response in the Password field, although some masked characters appear.

CAUSE

This behavior occurs if you use certain later models of Apple Macintosh PowerBooks with the embedded numeric keypad activated with the NUM LOCK key.

RESOLUTION

To resolve this behavior, turn the NUM LOCK key off.

MORE INFORMATION

When the NUM LOCK key, designated with the F5 key on the PowerBook models, is on, only the numeric and mathematic operator functions may be entered, and alphabetical characters are not operational in the embedded keypad pattern.

This behavior does not occur on the Apple Standard or Extended keyboards.
Modification Type:MajorLast Reviewed:7/2/2001
Keywords:kbprb KB301975
©2002 Microsoft Corporation. All rights reserved.