IntelliMouse: You Cannot Select the IntelliMouse Optical Mouse (301614)


The information in this article applies to:

  • Microsoft IntelliMouse Optical, when used with:
    • the operating system: Microsoft Windows Millennium Edition
This article was previously published under Q301614

SYMPTOMS

When you have the Microsoft IntelliMouse Optical mouse installed on your system, you may be unable to select your mouse: When you open the Mouse option in Control Panel, the Device list is blank.

CAUSE

This behavior can occur if the Msmouse.vxd file is not updated correctly.

RESOLUTION

To resolve this issue, follow these steps:
  1. Click Start click Run, type msconfig, and then press ENTER.
  2. Click Extract Files.
  3. In the "Specify the system file you would like to restore" field, type msmouse.vxd, and then press ENTER.
  4. Insert the Microsoft IntelliPoint 3.2 compact disc into your computer's CD-ROM or DVD-ROM drive, and then click Browse next to the Restore From box.
  5. In the Browse for Folder dialog box, expand the CD-ROM or DVD-ROM drive, and then browse to the following folder

    D:\Setup\Drivers\Win9xDrv

    where D is the drive letter assigned to your CD-ROM or DVD-ROM. Click OK.
  6. In the Save file in box, type C:\Windows\System, and then click OK.

    NOTE: If you are prompted to back up the file, click Yes. If you are prompted to create a backup folder, click Yes again.
  7. You should see the following message:

    File has been extracted successfully.

    Click OK, and then restart your computer.
For additional information about how to use System File Checker to extract a file, click the article number below to view the article in the Microsoft Knowledge Base:

129605 How to Extract Original Compressed Windows Files

Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kbprb KB301614
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