The Option to Erase the CD-RW May Not Be Displayed In Windows XP (301329)
The information in this article applies to:
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
This article was previously published under Q301329 SYMPTOMS
In Windows XP, if you have a CD-RW disk that is full, the option to erase the disk may not be displayed.
CAUSE
This problem can occur if you have outdated firmware on your CD-RW device.
RESOLUTION
To resolve this problem, contact your CD-RW drive manufacturer to obtain the most up-to-date firmware.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 1/27/2006 |
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| Keywords: | kbHardware kbprb KB301329 |
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