Windows 2000 Winbond Super I/O Floppy Disk Controller May Not Report Data Underrun or Overrun Condition Correctly (301077)



The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2

This article was previously published under Q301077

SYMPTOMS

Under heavy system load, access to a floppy disk drive may result in the following error message:
System Process - No Disk
There is no disk in the drive. Please insert a disk into drive A.
This error message has occurred during testing of a third-party system using a Winbond Super I/O floppy disk controller. This issue has not been reported during use, only during testing.

CAUSE

This issue occurs because the Winbond Super I/O controller does not report the data underrun or overrun condition correctly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Patches are available from the following Microsoft Web site (if your language is not listed, please check back): For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this update should have the following file attributes or later:
   Date         Time   Version        Size    File name
   -------------------------------------------------------
   6/11/2001   04:00p  5.0.2195.3717  19,312  Flpydisk.sys 

STATUS

Microsoft has confirmed this problem only under certain conditions during third-party testing, not during use. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 updates at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 updates


Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbOSWin2000fix kbWin2000PreSP3Fix kbWin2000sp3fix KB301077