PRJ2000: Resource Data in Custom Fields Is Lost When Opening from Database (300981)


The information in this article applies to:

  • Microsoft Project 2000, Service Release 1 (SR-1)
This article was previously published under Q300981

SYMPTOMS

In Microsoft Project 2000 SR-1, when you open a project that contains data in the custom fields of a resource view, the data may be missing.

Fields that may be affected by this issue include Text 1-30, Cost 1-10, and the Group field.

CAUSE

This behavior may occur if all of the following conditions are true:
  • The project shares resources with a resource pool.
  • Both the resource pool and the sharer file are stored in a Microsoft SQL Server database.
  • You enter data in one or more custom fields in a resource view.
  • You open the project and select the Do not open other files option.

WORKAROUND

To work around this issue, open the resource pool by using the Open resource pool to see assignments across sharer files option.

NOTE: By default, the resource pool opens as read-only so that you can work in the project without affecting any write operations that other people are performing.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date         Time   Version       Size       File name     
   ----------------------------------------------------------
   05-JUL-2001  20:29                3,032,576  Msproject.msp
After the hotfix is installed, the following files will have the listed attributes or later: 
   Date         Time   Version       Size       File name     
   ---------------------------------------------------------
   05-JUL-2001  20:29  9.0.2001.703  6,160,438  Winproj.exe
   05-JUL-2001  20:29  9.0.2001.703    782,389  Pj9od9.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbHotfixServer kbQFE kbbug kbfix KB300981
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