FP2002: Error Message: The User Account 'Username' Cannot Be Added... (300838)



The information in this article applies to:

  • FrontPage 2002 Server Extensions from Microsoft
  • Microsoft FrontPage 2002
  • SharePoint Team Services from Microsoft

This article was previously published under Q300838

SYMPTOMS

When you attempt to add a user account to the permissions by using the FrontPage Server Extensions Administration page, you may receive the following error message:
The user account 'username' cannot be added to the current virtual server because it is in use by a Web on a different virtual server. User accounts created by Microsoft SharePoint or FrontPage Server Extensions can only be used by one virtual server at a time. Try to create a new account with a different name.

CAUSE

By default, FrontPage 2002 Server Extensions and SharePoint Team Services from Microsoft do not allow accounts created by the extensions to be used on any site other than the site for which they were created.

WORKAROUND

To work around this problem and use accounts on a different server, disable account tracking, To do this, run the SharePoint Team Services Command-Line Utility (Owsdadm.exe):
  1. On the Windows Start menu, click Run.
  2. In the Open box, type cmd and click OK.
  3. At the command prompt, change to the following folder:

    Program Files\Common Files\Microsoft Shared\Web Server Extensions\50\Bin

  4. At the command prompt, type the following command and press ENTER:

    OWSADM.EXE -o setproperty -pn accounttracking -pv 0

For additional information about the SharePoint Team Services Command-Line Utility (Owsdadm.exe), click the article number below to view the article in the Microsoft Knowledge Base:

272945 STS: Using SharePoint Team Services Command-Line Utility

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

310932 FP2002: Where to Find the SharePoint Team Services Administrator's Guide


Modification Type:MajorLast Reviewed:6/29/2004
Keywords:kbprb KB300838