Missing or Incorrect CD-ROM Properties (300697)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
This article was previously published under Q300697

SYMPTOMS

When you right-click a CD-ROM, and then click Properties, the capacity and label entries may be incorrect or missing.

CAUSE

This problem can be caused by the version of DirectCD that is included in Adaptec EZ-CD Creator 4.01.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

RESOLUTION

To work around this problem, view the capacity and label information by double-clicking My Computer, and then clicking Detail View on the View menu.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:10/18/2001
Keywords:kb3rdparty kbbug kbui KB300697
©2002 Microsoft Corporation. All rights reserved.