SUMMARY
Microsoft has released an update to Microsoft Outlook 2002.
This update includes fixes to warn you when you are approaching the 2 gigabyte
(GB) size limit of Personal folder and Offline Store files (.pst, .ost), along
with fixes for other issues listed later in this article. This update also
includes fixes developed from Office Watson bug submissions.
This
article describes how to download and install the Microsoft Outlook 2002
Update: October 4, 2001.
Note This Public Update is part of the Microsoft Office XP Service
Pack 1 (SP-1), but for your convenience the Public Update also is available
individually, as described in the "More Information" section of this article.
If you already applied Office XP SP-1, you do not need to apply this Public
Update.
For
additional information about the latest service pack for Microsoft Office XP,
click the following article number to view the article in the Microsoft
Knowledge Base:
307841
OFFXP: How to obtain the latest Office XP service pack
MORE INFORMATION
How to Download and Install the Update
Client Update
If you installed Office XP from a CD-ROM, you have two options:
- Use the Office Product Updates Web site to automatically
install all of the latest updates that includes all available Service Packs and
Public Updates.
- Install only the Public Update
by using the steps described later.
Both options require that you have your Office XP CD-ROM
available throughout the installation process.
Office Product Updates
To have the Office Product Updates Web site detect the required
updates that you must install on your computer, visit the following Microsoft
Web site:
After detection is complete, you receive a list of recommended
updates for your approval. Click
Start Installation to
complete the process.
Install Only Outlook 2002 Update
Follow these steps to download and install the client update:
- Visit the following Microsoft Web site:
- Click Save this program to disk, and then
click OK.
- Click Save to save the olk1004.exe file to the selected folder.
- In Windows Explorer, double-click olk1004.exe.
- If you are prompted to install the update, click Yes.
- Click Yes to accept the License Agreement.
- Insert your Office XP CD-ROM when you are prompted to do
so, and then click OK.
- When you receive a message that indicates that the update
was applied successfully, click OK.
Note After you install the public update, you cannot remove
it.
For more information about the Client Patch, click the link below
for the Office Tools on the Web article.
Administrative Update
If you installed Office XP from a server location, the server
administrator must update the server location with the administrative public
update and deploy that update to your computer.
If you are the server
administrator, follow these steps to download the administrative update:
- Visit the following Microsoft Web site:
- Click Save this program to disk, and then
click OK.
- Click Save to save the olk1004a.exe file to your desktop.
- In Windows Explorer, double-click the olk1004a.exe file.
- Click Yes to accept the License Agreement.
- In the Please type the location where you want to
place the extracted files box, type
C:\olk1004a, and then click OK.
- Click Yes when you are prompted to create the folder.
- You must now apply the six .msp files in the C:\OLK1004a
folder.
To apply the first file, click Start and then click Run. Type the following command in the Open box (all in one line)
msiexec /a
admin path\MSI file /p C:\OLK1004a\outlook_admin.msp
SHORTFILENAMES=1
where admin path
is the path to your administrative installation point for Office
XP (for example, C:\OfficeXP), and where MSI file is the MSI database package for the Office XP product (for
example, ProPlus.msi). Click OK.
After this command is finished, run the following five
additional commands similarly:
msiexec /a
admin path\MSI file /p C:\OLK1004a\OLKINTL_admin.msp
SHORTFILENAMES=1
msiexec /a admin
path\MSI file /p C:\OLK1004a\outlcm_admin.msp
SHORTFILENAMES=1
msiexec /a admin
path\MSI file /p C:\OLK1004a\outlctl_admin.msp
SHORTFILENAMES=1
msiexec /a admin
path\MSI file /p C:\OLK1004a\outlmime_admin.msp
SHORTFILENAMES=1
msiexec /a admin
path\MSI file /p C:\OLK1004a\pstprx32_admin.msp
SHORTFILENAMES=1 - To deploy the update to an existing client installation,
click Start and then click Run on the client computer. Type the following command in the Open box (all in one line)
msiexec /i admin path\MSI file
REINSTALL=OUTLOOKNonBootFiles,OUTLOOKFiles,OutlookImportExportFiles
REINSTALLMODE=vomus /q
where admin
path is the path to your administrative installation point for
Office XP (for example, C:\OfficeXP), and where MSI
file is the updated .msi database package for Office XP on the
administrative image (for example, ProPlus.msi).
Note All the features following the REINSTALL property are
case-sensitive.
For additional information
about how to update your administrative installation and deploy to client
workstations, click the following article number to view the article in the
Microsoft Knowledge Base:
301348
OFFXP: How to install a public update to administrative installations
This article contains standard instructions for
installing an administrative public update.
Or, you can see the
following article in the Microsoft Office XP Resource Kit:
How to Determine Whether the Public Update Is Installed
Files Updated After Applying the Patch
Filename Version
------------------------
emsabp32.dll 10.0.3131.0
emsmdb32.dll 10.0.3311.0
emsui32.dll 10.0.3117.0
msmapi32.dll 10.0.3311.0
mspst32.dll 10.0.3207.0
outex.dll 10.0.3311.0
OUTLLIBR.DLL 10.0.2915.0
OutlCM.dll 10.0.3311.0
outlctl.dll 10.0.3124.0
OUTLMIME.DLL 10.0.2909.0
exsec32.dll 10.0.3228.0
outllib.dll 10.0.3311.0
outlook.exe 10.0.3311.0
OutlPH.dll 10.0.3311.0
rm.dll 10.0.3012.0
pstprx32.dll 10.0.3311.0
To tell if the patch is installed, follow these steps:
- On the Help menu, click About Microsoft Outlook.
- If the patch is installed, the first line of the dialog box
reads as follows:
About Microsoft Outlook 2002 (10.3311.2625)
Issues Fixed by the Update
The update fixes the issues described in the following articles.
Click the article numbers below to view the articles in the Microsoft Knowledge
Base:
297115 OL2002: The IMAP password is not retained in the same session
287803 OL2002: Performance problems when you open digitally signed or encrypted messages
304863 OL2002: Mail delivery to Inbox stops when the Personal folder or Offline folder is full
305108 OL2002: Error message when you copy a file to a PST that exceeds 1.82 GB
306076 OL2002: Error message occurs when you synchronize an OST that is 1.82 GB in size
303671 OL2000: Service Release 1 (SR-1) cannot find recipients certificates
305403 OL2002: Error message: The form you have selected...cannot be displayed, please contact your administrator
304008 OL2002: Cannot send SMTP mail messages by using a POP3 account and SSL
307592 OL2002: Fields truncate when you direct book a Schedule+ 7.5 Resource
303865 OL2002: Change Password dialog box does not automatically list name of Exchange Server
299374 OL2002: IMAP logon defaults the focus to the 'User Name' field
Additional Issues Fixed by the Update
In addition, the following issues are fixed.
Some Signed Messages Open Slowly
If you receive an invalid certificate on a signed message,
Outlook may open the message slowly as it tries to download the correct
certificate.
New Messages Are Duplicated If the Folder Is Switched During Synchronization with Hotmail
If you switch to a Hotmail folder while that folder is being
synchronized by a background operation, new messages may be duplicated in the
local PST (but not on the Hotmail server). If you delete the duplicate
messages, the data is lost.
Personal Folders (.pst) File Opened in Windows Explorer Corrupts Data
If you open a Personal Folders (.pst) file while in Windows
Explorer and associate the file to "Open With Outlook," the .pst file may
become corrupted.
Support Added for New S/MIME Certification Extension
Support has been added for a new extension to certificates that
specifies the S/MIME capabilities of the client.
Moving Items Between Outlook Folders Can Take Up to 30 Seconds
If you drag items between folders with an Exchange Server and a
Hotmail account in the same e-mail profile, Outlook may stop responding (hang).
This only occurs if the Hotmail account is in the e-mail profile.
SPA Does Not Prompt for Credentials and Message NDRs
When you connect through a different ISP than the one that
requires SPA, SPA does not prompt you for credentials, and then you receive an
NDR.
Appointments Marked Private Are Visible with Reviewer Rights
When you rest your mouse pointer on someone else's private
appointment in the meeting planner scheduler, the private appointment subject
is visible as a ToolTip.
Outlook Performs AutoComplete of Names Slowly in the Meeting Planner
When you schedule meetings, Outlook slowly performs the
AutoComplete of e-mail names from the global address list, if the list is not
your default address list.
Disabling Password Caching on IMAP Accounts Is Added
The ability to disable the "Remember Password" option on IMAP
accounts, in order to disable password caching, is added.
Outlook Fails to Check the Personal Address Book for Recipient Certificate
When you send a digitally encrypted message by using Outlook 2000
SR-1, and Outlook is configured to the option "Keep Personal Address in" a .pab
file, Outlook fails to find the recipient's certificate. This results in the
following error message:
Microsoft Outlook had problems
encrypting the message because the following recipients had missing or invalid
certificates, or conflicting or unsupported encryption capabilities.
"@hotmail.com" Is Not Appended to the User Name When You Create a New Account
When you create a new Hotmail e-mail account, "@hotmail.com" is
not appended to the user name.