Exchange 2000 Services Do Not Start After Windows 2000 SP2 Upgrade (300517)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q300517

SYMPTOMS

After you upgrade from Microsoft Windows 2000 Service Pack 1 (SP1) to Windows 2000 Service Pack 2 (SP2), Exchange 2000 services may not start.

The following events may be logged in the Application event log when you try to start the System Attendant service:
Source: MSExchangeSA
EventID: 1005
Unexpected error The Run server you requested is paused. Facility: Win32 ID no: c0070951 Microsoft Exchange System Attendant occurred.

Source: MSExchangeDSAccess
EventID: 2071
Process MAD.EXE" (PID=2076). All the remote Domain Controller Servers in use are not responding.

CAUSE

This issue can occur if the Microsoft Winsock Proxy Client 2.0 is installed and enabled. After you apply Windows 2000 SP2, if the Winsock Proxy Client 2.0 is installed and enabled, the name resolution may not work, which causes Exchange functions and features to stop working correctly.

WORKAROUND

To work around this issue, either disable or uninstall the Winsock Proxy Client or upgrade to Microsoft Internet Security and Acceleration (ISA) Server and the ISA Winsock client.

Modification Type:MajorLast Reviewed:3/8/2006
Keywords:kbprb KB300517