A Dr. Watson Error Occurs in Terminal Services Manager (300228)



The information in this article applies to:

  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows NT Server 4.0 Terminal Server Edition SP6

This article was previously published under Q300228

SYMPTOMS

An access violation may occur in Terminal Services Manager (Tsadmin.exe). This problem may occur when:
  • You join a Windows 2000-based server to Windows 2000 Active Directory.
  • You start Terminal Services Manager, and permit the computers in the domain to appear.
  • You click various places in the window, and you expand nodes.

CAUSE

This problem is caused by an incorrect time string in Tsaadmin.exe.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name
   -------------------------------------------------------
   25-Jul-2001  12:39  5.0.2195.3930  257,296  Tsadmin.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbQFE kbbug kbfix kbWin2000PreSP2Fix kbWin2000PreSP3Fix KB300228