FIX: Error 644 Using Two Indexes on a Column with Uppercase Preference Sort Order (300194)


The information in this article applies to:

  • Microsoft SQL Server 2000 (all editions)
This article was previously published under Q300194
BUG #: 352082 (SHILOH_BUGS)

SYMPTOMS

You may receive the following error
Server: Msg 644, Level 21, State 3, Line 1 Could not find the index entry for RID 'XX' in index page (X:YY), index ID 0, database 'xyz'.
or some rows may be missing from the result set of a SELECT under the following conditions:
  • A character column uses a sort order with uppercase preference.
  • A nonclustered index was built first on this column.
  • A clustered index was built after the nonclustered index on this column.

RESOLUTION

To resolve this problem, obtain the latest service pack for SQL Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

290211 INF: How to Obtain the Latest SQL Server 2000 Service Pack

Hotfix

The English version of this fix should have the following file attributes or later: 
   Date         Time   Version     Size      File name       Platform
   ------------------------------------------------------------------
   07-Feb-2001  9:50   8.00.251    7446589   Sqlservr.exe    Intel
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

WORKAROUND

Either remove the nonclustered index (as there is also a clustered one on this column) or build the clustered index first.

STATUS

Microsoft has confirmed this to be a problem in SQL Server 2000. This problem was first corrected in SQL Server 2000 Service Pack 1.
Modification Type:MajorLast Reviewed:10/17/2003
Keywords:kbbug kbfix kbQFE KB300194
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