Terminal Server Profile Path and Home Directory Are Ignored When You Log On to a Kerberos Realm (299968)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Advanced Server SP1

This article was previously published under Q299968

SYMPTOMS

When you log on to a Kerberos realm, the terminal server profile path and home directory may be ignored. Instead, the terminal server logon may use the regular roaming profile, and this may cause problems with profile consistency.

CAUSE

This problem can occur if the Graphical Identification and Authentication file (Msgina.dll) does not retrieve the user name before it retrieves the terminal server user properties. Note that this only makes a difference when the KDC is not running on Active Directory.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date           Time     Version         Size       File name
   ------------------------------------------------------------------
   6/28/2001      11:46p   5.0.2195.3798    332,048    Msgina.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbenv kbfix kbnetwork kbTermServ kbWin2000PreSP3Fix kbWin2000sp3fix KB299968