WD2000: Word Quits Unexpectedly When You Close a Document from Print Preview (298950)


The information in this article applies to:

  • Microsoft Word 2000
This article was previously published under Q298950

SYMPTOMS

When you attempt to close a document from print preview, Word 2000 may quit unexpectedly.

CAUSE

This problem can occur if you opened Word from an ODMA (Open Document Management API) program.

RESOLUTION

To resolve this problem, obtain the Office 2000 Update: Office 2000 SP-2. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3.
Modification Type:MinorLast Reviewed:4/23/2003
Keywords:kbfix kbbug KB298950
©2002 Microsoft Corporation. All rights reserved.