SYMPTOMS
When Sharepoint Portal Server setup fails, you may receive a fatal error window with a red X next to the Web Storage System component. The following error messages are logged in Errorlog.txt, which is located at
Systemroot\Program Files\Microsoft Integration\Logs:
[05/10/01,08:43:13] SharePoint Portal Server: [2] CVAIComponent, Error 0x80072eef: VAIFy failed
[05/10/01,08:43:13] SharePoint Portal Server: [0] CVAIComponent::Install, Error setting up VAI.
In addition, the following event ID messages may be logged in the Application event log:
Event Type: Error
Event Source: SharePoint Portal Server
Event Category: None
Event ID: 24591
Description:
Component Server Workspace Creation - Operation Search Folder Creation failed. The error description or URL being processed was: file://./backofficestorage/localhost/SharePoint Portal Server/workspaces/system/All Discussions. The error code returned was 0x80072eef. Internal code 6520.
Event Type: Error
Event Source: SharePoint Portal Server
Event Category: None
Event ID: 24591
Description:
Component Server Workspace Creation - Operation Search Folder Creation failed. The error description or URL being processed was: Diagnostic http request HEAD(http://Computer name/SharePoint Portal Server/workspaces/system). The error code returned was 0x80072eef. Internal code 0.
Event Type: Error
Event Source: SharePoint Portal Server
Event Category: None
Event ID: 24591
Description:
Component Server Workspace Creation - Operation Creation of Sub System Folders failed. The error description or URL being processed was: . The error code returned was 0x80072eef. Internal code 668.
Event Type: Error
Event Source: SharePoint Portal Server
Event Category: None
Event ID: 24591
Description:
Component Server Setup - Operation Schema Creation failed. The error description or URL being processed was: . The error code returned was 0x80072eef. Internal code 725 (or 302).
RESOLUTION
To resolve this problem, enable HTTP Keep-Alives on the Default Web site.
- Click Start, point to Programs, point to Administrative Tools, and then click Internet Services Manager.
- Click to expand the server name, right-click Default Web site, and then click Properties.
- Click the HTTP Keep-Alives check box.
- Restart the Default Web site.
You can now start the Setup program and click the Repair option to continue to install Sharepoint Portal Server.