OFFXP: Error Message When You Use Custom Installation Wizard with Non-Enterprise Edition (298802)

The information in this article applies to:

Microsoft Office XP Professional
Microsoft Office XP Standard
Microsoft Office XP Developer

This article was previously published under Q298802

SYMPTOMS

When you attempt to use the Custom Installation Wizard (CIW) with a non-Enterprise (Retail) edition of Office XP, you receive the following error message:

The Office Custom installation Wizard cannot use this MSI. See the Office Resource Kit website at http://www.microsoft.com/office/ork for more information about this wizard and the MSIs it is allowed to use.

CAUSE

The Custom Installation Wizard from the Microsoft Office XP Resource Kit can only be used with Windows Installer packages (.msi) that come from Enterprise editions of Office XP.

RESOLUTION

To resolve this issue, create a transform with the Custom Installation Wizard for Office XP. To do this, use an .msi file from an Enterprise edition of Office XP.

MORE INFORMATION

For additional information about Enterprise editions of Office, click the article number below to view the article in the Microsoft Knowledge Base:

290134 HOW TO: Determine Whether You Have a Retail or Enterprise Edition of Office XP

REFERENCES

For more information about the Microsoft Office XP Resource Kit, visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/

Modification Type:	Minor	Last Reviewed:	12/5/2005
Keywords:	kberrmsg kbprb KB298802