SYMPTOMS
When you change a chart type in a PowerPoint slide,
Microsoft Graph stops responding, and you receive the following error message:
Graph.exe has generated errors and will be closed by
Windows. You will need to restart the program
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest
Office XP service pack
The English version of this fix should have the
following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------------
10-AUG-2001 20:22:43 6,585,132 Excel_Admin.msp
10-AUG-2001 19:53:40 10,405,252 Excel.msp
06-JUL-2001 10:12:04 2,814 Readme.txt
After the hotfix is installed, the following files will have the
listed attributes or later:
Date Time Version Size File name
-------------------------------------------------------------
09-AUG-2001 17:28:15 10.0.3207.0 9,165,128 Excel.exe
09-AUG-2001 17:28:19 10.0.3207.0 2,144,584 Graph.exe
25-JUN-2001 19:56:12 3,584 CaDpcPatch.mst