OL2002: How to Change the 'File As' Field Order for Contacts (298766)

MORE INFORMATION

To change the File As field order to "Lastname, Firstname" (without quotation marks), modify the properties of the Outlook Address Book service. If you do not have the OAB installed, use the steps in the "How to Add the Outlook Address Book" section of this article, otherwise continue to "How to Sort Based on the File As Field" section.

How to Add the Outlook Address Book

1. On the Tools menu, click E-mail Accounts.
2. Under Directory, click Add a new directory or address book, and then click Next.
3. Click Additional Address Books, and then click Next.
4. Click Outlook Address Book, and then click Next.
5. Click OK when you receive the following prompt:

   The E-mail Account you have just added will not start until you choose Exit from the File menu, and then restart Microsoft Outlook.

6. On the File menu, click Exit.
7. Restart Outlook.
8. Right-click the Contacts icon in the Outlook Bar, and then click Properties on the shortcut menu.
9. Click the Outlook Address Book tab, click to select the Show this folder as an e-mail Address Book check box, and then click OK.

How to Sort Based on the File As Field

1. On the Tools menu, click E-mail Accounts.
2. Under Directory, click View or change existing directories or address books, and then click Next.
3. Click Outlook Address Book, and then click Change.
4. Click File As (Smith, John).
5. Click Close, and then click Finish.
6. On the File menu, click Exit.
7. Restart Outlook.
8. On the Tools menu, click Address Book, click Contacts in the Show Names box.