Cannot Navigate Back to Previous Web Page (298639)



The information in this article applies to:

  • Microsoft Internet Explorer version 6 for Windows 98
  • Microsoft Internet Explorer version 6 for Windows 98 Second Edition
  • Microsoft Internet Explorer version 6 for Windows Millennium Edition
  • Microsoft Internet Explorer version 6 for Windows NT 4.0
  • Microsoft Internet Explorer version 6 for Windows 2000

This article was previously published under Q298639

SYMPTOMS

In Microsoft Internet Explorer, you are unable to navigate back to the previous Web page when you click the Back button.

Internet Explorer loops endlessly between a Web page that you cannot open, and a frameset Web page.

CAUSE

This problem may occur if the Web site author created a frameset by using a source (SRC) of http:///www.example.com, in which there is one extra (/) forward slash

NOTE: This incorrect URL (http:///www.example.com) also appears in the History file.

RESOLUTION

To resolve this problem, contact the author of the Web site to have them remove a (/) forward slash from the frameset source.

WORKAROUND

To work around this problem, right-click the Back button and select the previous Web site from the context menu.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:12/4/2003
Keywords:kbnofix kbprb KB298639