Multilingual Menus and Dialog Boxes for Internet Explorer Are Not Restored After Uninstall (298622)


The information in this article applies to:

  • Microsoft Internet Explorer 5.5 for Windows 2000 SP 1
  • Microsoft Internet Explorer 5.5 for Windows 2000 SP 2
  • Microsoft Internet Explorer 5.01 for Windows 2000 SP 1
  • Microsoft Internet Explorer 5.01 for Windows 2000 SP 2
  • Microsoft Internet Explorer version 6 for Windows 2000
  • Microsoft Internet Explorer version 6 for Windows NT 4.0
  • Microsoft Internet Explorer version 6 for Windows Millennium Edition
  • Microsoft Internet Explorer version 6 for Windows 98 Second Edition
  • Microsoft Internet Explorer version 6 for Windows 98
This article was previously published under Q298622

SYMPTOMS

After you uninstall Microsoft Internet Explorer or Multilingual Menus and Dialog Boxes for Internet Explorer, and all of the following conditions are true
  • You are running a MultiLanguage version of Microsoft Windows 2000.

    -and-
  • You have the MultiLanguage User Interface (MUI) installed and configured to use MultiLanguage Menus and Dialogs for Internet Explorer.

    -and-
  • A non-English language is selected.
some menus and dialog boxes may be displayed in English instead of in the non-English language that is selected.

CAUSE

This behavior can occur because, when you install Internet Explorer or Multilingual Menus and Dialog Boxes for Internet Explorer, no backup is created for previously installed versions of Multilingual Menus and Dialog Boxes for Internet Explorer. As a result, the earlier versions of Multilingual Menus and Dialog Boxes for Internet Explorer are not restored when you uninstall Internet Explorer or Multilingual Menus and Dialog Boxes for Internet Explorer.

WORKAROUND

To work around this issue, reinstall the appropriate version of Multilingual Menus and Dialog Boxes for the version of Internet Explorer that you are currently running. To do this, browse to the following Microsoft Web site:

http://corporate.windowsupdate.microsoft.com/

NOTE: You must install the correct version of Multilingual Menus and Dialog Boxes for your version of Internet Explorer.

For additional information about determining which version of Internet Explorer you are currently running, click the article number below to view the article in the Microsoft Knowledge Base:

164539 How to Determine Which Version of Internet Explorer Is Installed

NOTE: You must have the Windows 2000 MUI installed to run Multilingual Menus and Dialog Boxes for Internet Explorer. MUI is available only in the Multilingual version of Windows 2000.

For additional information about this issue or for information about obtaining the Windows 2000 MUI, click the article number below to view the article in the Microsoft Knowledge Base:

274358 International Language Download for Menus and Dialog Boxes for Internet Explorer Requires MUI

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:12/4/2003
Keywords:kbbug kbnofix KB298622
©2003 Microsoft Corporation. All rights reserved.