SYMPTOMS
When you send a message to three or more personal distribution lists (PDL) from your Contacts folder that are not in your Outlook 2000 Address Book, it may cause access violation and you may receive the following error message:
Outlook.exe - Application Error
------------------------------------------------------------------
"The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX"
The memory could not be "Read"
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The Japanese-language version of this fix should have the following file attributes
or later:
Date Time Version File name Platform
-------------------------------------------------------------
2001/6/1 - - Outlook_admin.msp Admin Patch
2001/6/1 - - Outlook.msp Client Patch
After you install the hotfix, the following files will have the listed
attributes or later:
Date Time Version File name
--------------------------------------------
10/6/2000 - 1.0.3.27 Bjablr32.dll
4/28/2000 - 3.2.0.26 Bjlog32.dll
10/6/2000 - 1.0.3.27 Bjsrch32.dll
6/20/2000 - 5.5.2652.65 Cdo.dll
11/16/2000 - 9.0.0.4715 Contab32.dll
6/15/2000 - 1.0.3.27 Emablt32.dll
9/6/2000 - 5.5.3142.0 Emsabp32.dll
9/29/2000 - 5.5.3144.0 Emsmdb32.dll
9/6/2000 - 5.5.3141.0 Emsui32.dll
6/2/2000 - 9.0.0.4201 Envelope.dll
11/22/2000 - 5.5.3147.0 Exsec32.dll
4/6/2000 - 9.0.0.4005 Mimedir.dll
10/6/2000 - 5.5.3157.0 Msmapi32.dll
8/4/2000 - 5.5.3138.0 Mspst32.dll
2/1/2000 - 9.0.0.3731 Oladd.fae
6/1/2000 - - Olexchng.aw
6/12/2000 - - Olsec9.chm
6/1/2000 - - Olxchng9.chm
6/3/2000 - 5.5.3134.0 Omi9.dll
6/3/2000 - 5.5.3134.0 Omint.dll
1/22/2000 - - Out2ksec.mst
1/30/2001 - 8.30.3151.0 Outex.dll
6/2/2000 - - Outlhlp.aw
5/22/2001 - 9.0.0.5318 Outllib.dll
5/19/2001 - 9.0.0.5318 Outllibr.dll
9/29/2000 - 9.0.4525.0 Pstprx32.dll
7/8/2000 - 9.0.0.4307 Rm.dll
6/2/2000 - 9.0.0.4201 Sendto9.dll