XADM: Mailbox Folders Names Do Not Appear in Localized Language (298393)
The information in this article applies to:
- Microsoft Outlook 98 8.5
- Microsoft Outlook 97 8.0
- Microsoft Outlook 97 8.01
- Microsoft Outlook 97 8.02
- Microsoft Outlook 97 8.03
- Microsoft Outlook 97 8.04
- Microsoft Outlook 97 SR-1 Enterprise Update
- Microsoft Exchange Server 4.0 SP1
- Microsoft Exchange Server 4.0 SP2
- Microsoft Exchange Server 4.0 SP3
- Microsoft Exchange Server 4.0 SP4
- Microsoft Exchange Server 4.0 SP5
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.0 SP1
- Microsoft Exchange Server 5.0 SP2
- Microsoft Exchange Server 5.5
This article was previously published under Q298393 SYMPTOMS
When you use an Exchange Server computer the names of standard folders in an Exchange Server computer mailbox, such as Inbox, Sent Items, Public Folders, may appear in English even if you use Exchange Server and Outlook Server in a localized language version.
CAUSE
This behavior can occur if the English version of the anti-virus software that you run on an Exchange Server computer performs a log on to the new mailbox before Outlook, so that folders such as Inbox, Sent Items and Public Folders are created in English.
WORKAROUND
To work around this behavior, disable the anti-virus software that is running on the Exchange Server computer, while client computers that run a localized language version of the software log on to their mailbox for the first time. This procedure creates the folders in the localized version language.
STATUSThis behavior is by design.MORE INFORMATION
Most of the standard folders viewed from the client computer are stored on the server, but the folders are initially created and named by the first client computer to access the mailbox that corresponds to the server after the mailbox is created. In this scenario, the anti-virus software is an English version and creates the default folders in English.
REFERENCESFor additional information, click the article number below
to view the article in the Microsoft Knowledge Base:
188856 XCLN: Names of Mailbox Folders Appear in Different Languages
| Modification Type: | Minor | Last Reviewed: | 4/25/2005 |
|---|
| Keywords: | kbprb KB298393 |
|---|
|