Cannot Start Help and Support By Pressing F1 While You Are Using Slideshow Mode (298250)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q298250

SYMPTOMS

If you press F1 while you are viewing the contents of the My Picture folder (or another folder with pictures) in Slideshow mode, Help and Support does not start.

RESOLUTION

To work around this problem, press ESC to exit Slideshow mode, and then press F1 to start Help and Support, or click Start, and then click Help and Support.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:10/18/2001
Keywords:kbprb kbui KB298250
©2002 Microsoft Corporation. All rights reserved.