Error Message: The Device Driver for the ATI 3D RAGE PRO AGP 2X Device Is Preventing the Machine from Entering Standby (298198)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q298198

SYMPTOMS

On a computer that has an ATI 3D RAGE PRO Accelerated Graphics Port (AGP) 2X device installed, when you click Standby on the Start menu to try to put the computer into Standby mode, you may receive the following error message:
The device driver for the ATI 3D RAGE Pro AGP 2X device is preventing the machine from entering standby, please close all applications and try again. If the problem persists, you may need to update this driver.
This behavior may also occur on computers that have an ATI 3D RAGE XL AGP 2X device installed.

CAUSE

This behavior can occur because Windows XP does not provide full power management support for the device driver.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:10/18/2001
Keywords:kb3rdparty kberrmsg kbgraphic kbHardware kbprb KB298198
©2002 Microsoft Corporation. All rights reserved.