Cannot Use a Comma When Searching the Global Address List or Personal Contacts (298175)


The information in this article applies to:

  • Microsoft Mobile Information 2001 Server
This article was previously published under Q298175

SYMPTOMS

If you are using Outlook Mobile Access for Microsoft Exchange Server 5.5 and you search the Global Address List (GAL) or the Personal Contacts folder, no results are returned. However, when you search for the same contact in the desktop version of Microsoft Outlook, you can find the contact.

CAUSE

This problem occurs because the search string that you used to perform the search contains a comma. For example:

lastname, firstname

WORKAROUND

To work around this problem, when you perform a search in the GAL or in Personal Contacts, use the following strings only:
  • Firstname Lastname
  • Firstname
  • Lastname
  • Alias

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This problem does not occur if you are using Outlook Mobile Access for Microsoft Exchange 2000 Server.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug KB298175
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