You receive a "Microsoft <program name> has not been installed for the current user" message when you start an Office XP program or start Office Maintenance mode (298022)


The information in this article applies to:

  • the operating system: Microsoft Windows 98
  • the operating system: Microsoft Windows Millennium Edition
  • Microsoft Office XP Professional
  • Microsoft Office XP Small Business
  • Microsoft Office XP Standard
  • Microsoft Office XP Students and Teachers
  • Microsoft Office XP Developer
  • Microsoft Access 2002
  • Microsoft Excel 2002
  • Microsoft FrontPage 2002
  • Microsoft Outlook 2002
  • Microsoft PowerPoint 2002
  • Microsoft Word 2002
This article was previously published under Q298022
For a Microsoft Office 2000 version of this article, see 238122.

SYMPTOMS

If you start one of the Office programs or try to start Office Maintenance mode, you may receive the following error message
Microsoft program name has not been installed for the current user. Please run setup to install the application.
where program name is the name of the Office program you are trying to start.

CAUSE

This error message can occur if all of the following are true:
  • Your computer is running Microsoft Windows Millennium Edition (Me) or Microsoft Windows 98. -and-

  • Profiles is turned on. -and-

  • The Start menu is not being shared by all users. This means that the Include Start menu and Program groups in user settings check box is selected on the User Profiles tab of the Passwords Properties dialog box. -and-

  • You have not run Setup for Office.

RESOLUTION

To resolve this problem, run Setup for Office. In this configuration for Windows, each user must run Setup for Office.

The first user who runs Setup in the configuration sets the installation location for Office. Any subsequent user cannot change this location, even if the user performs a custom installation. Also, the time required to install Office for second and subsequent users is substantially less than the time required for the first user, assuming that comparable features are installed. This is because Setup does not recopy any files that are already installed.

If you are the second user or a later user who is running Setup in this configuration, you can select a different set of Office features than other users can. If you do this, you see a different set of Office shortcuts on the Programs menu. This is because the Start menu is set to per-user. You selected the Include Start menu and Program groups in user settings check box on the User Profiles tab of the Password Properties dialog box.

MORE INFORMATION

If you have Profiles selected, but the Start menu is being shared by all users of the computer, you only have to install Office once. This configuration is selected if the Include Start menu and Program groups in user settings check box is cleared (turned off) on the User Profiles tab of the Passwords Properties dialog box.
Modification Type:MinorLast Reviewed:2/16/2006
Keywords:kbtshoot kbstartprogram kbprb KB298022
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