OFFXP: Error Message: Cannot Connect to the FTP Server on the Computer Named <Server Name> (298016)


The information in this article applies to:

  • Microsoft Office XP Professional with FrontPage
This article was previously published under Q298016
For a Microsoft Office 2000 version of this article, see 224123.

ERROR MESSAGE

When you double-click an FTP site in the Open dialog box, you receive the following error message
Cannot connect to the FTP server on the computer named server name.
where server name is the name of the FTP server that you are trying to open.

CAUSE

This problem can occur if you specified an incorrect user name or password in the Add/Modify FTP Locations dialog box.

RESOLUTION

Specify the correct user and password setting for the FTP site. If the user name and password that you specified in Add/Modify FTP Locations is incorrect, contact the administrator of the FTP site for more information about the correct settings for that FTP server.

NOTE: Many FTP servers allow you to log on anonymously. To do this, click Anonymous in the Add/Modify FTP Locations dialog box.
Modification Type:MajorLast Reviewed:8/6/2002
Keywords:kberrmsg kbprb KB298016
©2002 Microsoft Corporation. All rights reserved.