Incremental Crawl Doesn't Pick Up Replicated Exchange Public Folder Messages (298003)


The information in this article applies to:

  • Microsoft Site Server 3.0
This article was previously published under Q298003

SYMPTOMS

An incremental crawl against Microsoft Exchange 5.5 public folders does not pick up older, replicated Exchange public folder messages with the Site Server 3.0 Search component.

CAUSE

This problem occurs because of an original design limitation.

WORKAROUND

To work around this problem, perform a full build.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date       Time   Version       Size     File name    Platform
   --------------------------------------------------------------
   07/02/1998 15:27                    913  Eula.txt
   05/24/2001 18:38  5.5.2655.8    124,176  Exchci.dll   x86 
   01/27/1999 14:02                 78,848  Update.exe   x86 
   06/11/2001 13:00                  1,809  Update.inf

STATUS

Microsoft has confirmed that this is a problem in Site Server 3.0.

MORE INFORMATION

You must perform a full build to catch up the catalog with the public folder(s). After the full build, the incremental crawl should pick up the replicated messages.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB298003
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