OFFXP: Organization Name in CIW Always Takes Precedence (297896)


The information in this article applies to:

  • Microsoft Office XP Professional
  • Microsoft Office XP Standard
  • Microsoft Office XP Developer
This article was previously published under Q297896

For a Microsoft Office 2000 version of this article, see 217582.

SYMPTOMS

When you customize Office Setup to specify a Company name, the company name specified has been ignored after setup has completed. When you click About on the Help menu in any of the Office products, you do not see the company name you specified. This behavior occurs if you use any of the following methods:
  • Insert a line using the COMPANYNAME property in the Options section of the Setup.ini file. -or-

  • Add the COMPANYNAME property on the command-line when you run Office Setup from the Run dialog box. -or-

  • Add the COMPANYNAME property in the Modify Setup Properties dialog box of the Office XP Custom Installation Wizard.

CAUSE

This problem occurs under the following conditions:
  • You use a transform (MST file) created by the Custom Installation Wizard to customize setup when installing.

    -and-

  • You type text in the Organization box in the Specify Default Path and Organization page (step 5) of the Office XP Custom Installation Wizard.

WORKAROUND

If you do not want the name in the Organization box in the Specify Default Path and Organization dialog box, to take precedence in future installations, follow these steps:
  1. Start the Custom Installation Wizard.
  2. On the Welcome to the Custom Installation Wizard page, click Next.
  3. On the Open the MSI File page, click Browse. Select the .msi file (for example, ProPlus.msi) in your Office installation source, and then click Open. Click Next.
  4. On Open the MST File page, click Open an existing MST file.
  5. Type the name and path to the transform file in the Name and path of MST file to open box and click Next.
  6. On the Select the MST File to Save page, click Next. Click Yes to overwrite the existing MST file.
  7. Select the text in the Organization box and press DELETE.
  8. Click Finish to complete the changes to the transform.
Your company name, created in one of the methods mentioned in the Symptoms section, will be used when you use the transform in the future.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Resolving Conflicting Setup Options

Normally, if you specify the same Setup options but use different values in the Setup command line, settings file, or transform, Setup uses the following rules to determine which settings to use:

  • If you set an option in the Office Custom Installation Wizard that corresponds to a Setup property, the wizard sets the corresponding property automatically in the MST file.
  • If you modify a Setup property on the Modify Setup Properties page of the Custom Installation Wizard, this setting overrides any corresponding options that you set on previous pages of the wizard. Your modified Setup property is written to the MST file.
  • If you set options, including Setup properties, in the settings file that conflict with options in the transform, the values in the settings file take precedence.
  • If you set options on the command line, those settings take precedence over any conflicting values in either the settings file or the transform.

These rules do not apply for the COMPANYNAME property and the Organization box in step 5 of the Custom Installation Wizard

REFERENCES

For more information about the <I>Microsoft Office XP Resource Kit</I>, visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/

Modification Type:MinorLast Reviewed:12/5/2005
Keywords:kbbug kbnofix KB297896
©2004 Microsoft Corporation. All rights reserved.