PRB: Installing Visio 2000 Can Break Visual InterDev 6.0 Context-Sensitive Help (297831)


The information in this article applies to:

  • Microsoft Visual InterDev 6.0
  • Microsoft Visio 2000 Enterprise Edition
  • Microsoft Visio 2000 Professional Edition
  • Microsoft Visio 2000 Standard Edition
This article was previously published under Q297831

SYMPTOMS

Context-sensitive Help (F1) does not work in Visual InterDev 6.0 after you have installed Microsoft Visio 2000.

CAUSE

This occurs after Visio 2000 installs a Help command on the Toolbar in Visual InterDev 6.0.

RESOLUTION

Follow these steps to resolve this problem:
  1. In Visual InterDev 6.0, from the Tools menu, click Add-in Manager.
  2. Clear all of the Load Behavior checkboxes for the Visio 2000 toolbar.
  3. Close Visual InterDev 6.0.
  4. Search for and delete all instances of "Cmdui.prf".
  5. Restart Visual InterDev 6.0. Context-sensitive Help should now be working.
NOTES:
  • After doing this you will no longer have the Visio 2000 toolbar in Visual InterDev 6.0.
  • Reinstalling Visio 2000 may break the Help system again.

STATUS

Microsoft has confirmed that this is a bug in Microsoft Visual InterDev, version 6.0.

MORE INFORMATION

Steps to Reproduce Behavior

  1. Right-click the Visual InterDev toolbar and then click customize.
  2. Go to the Commands tab and select Help from the categories list.
  3. Drag F1 Help from the Commands section onto the toolbar. You should experience the behavior described in the "Symptoms" section of this article.

REFERENCES

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

297182 BUG: Context-Sensitive (F1) Help Does Not Work in Visual InterDev 6.0 After You Add a Help Command to the Toolbar

Modification Type:MajorLast Reviewed:12/15/2003
Keywords:kbprb KB297831
©2003 Microsoft Corporation. All rights reserved.