Service Pack 2 Installation Does Not Remove SP1 from Add/Remove Programs List (297794)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP2
This article was previously published under Q297794

SYMPTOMS

After you use the Update.msi file to upgrade from Windows 2000 Service Pack 1 (SP1) to Windows 2000 Service Pack 2 (SP2), Service Pack 1 remains in the list of currently installed programs in the Add/Remove Programs tool in Control Panel.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This issue does not affect the functionality of SP2.

For additional information about the latest service pack for Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Modification Type:MajorLast Reviewed:9/24/2003
Keywords:kbbug kbenv kbnofix KB297794
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