Error Message: The Recycle Bin on C:\ Is Corrupt or Invalid. Do You Want to Empty the Recycle Bin for this... (297760)



The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

This article was previously published under Q297760

SYMPTOMS

When you perform delete operations on files or folders, you may receive the following error message:
The Recycle Bin on drive letter:\ is corrupt or invalid. Do you want to empty the Recycle Bin for this drive?
This problem is more likely to occur if your computer has drive letters that have been created by using the Subst.exe tool.

This problem may also occur when drives are remapped by Citrix.

CAUSE

This problem can occur when the logical drive that is referenced is an NTFS drive and there was an error in a permissions-compare operation.

RESOLUTION

Windows XP

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:
   Date         Time   Version       Size       File name
   --------------------------------------------------------
   10-Jan-2002  13:48  6.0.2600.27   8,222,720  Shell32.dll
				

Windows 2000

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:
   Date        Time     Version           Size        File name
   --------------------------------------------------------------
   6/6/2001    03:31p   5.0.3315.1000    2,338,064    Shell32.dll 
				

STATUS

Windows XP

Microsoft has confirmed that this is a problem in Windows XP. This problem was first corrected in Windows XP Service Pack 1.

Windows 2000

Microsoft has confirmed that this is a problem in Windows 2000. This problem was first corrected in Windows 2000 Service Pack 3.

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbenv kberrmsg kbfix kbshell kbWin2000PreSP3Fix kbWin2000sp3fix kbWinXPsp1fix KB297760