"Msgsrv32 Has Caused an Error in Mmsystem.dll" Error Message and Your Computer Hangs When You Start It (297526)
The information in this article applies to:
- Microsoft Windows Millennium Edition
This article was previously published under Q297526 SYMPTOMS
When you start your computer after you install Windows Millennium Edition (Me), you may receive the following error message on a blue screen, and your computer may stop responding (hang):
msgsrv32 has caused an error in mmsystem.dll
If you start your computer in Safe mode, your computer may display a blank desktop without any icons or taskbar.
CAUSE
This issue can occur if the Setupx.dll file is damaged.
RESOLUTION
To resolve this issue:
- Click Start, click Search, and then click For Files and Folders.
- In the Search for files or folders named box, type setupx.dll, click Local Hard Drives in the Look in box, and then press ENTER.
- Right-click the Setupx.dll file, click Rename, type setupx.old, and then press ENTER.
- Extract a new copy of the Setupx.dll file to your computer. For additional information about how to extract a file, click the article number below
to view the article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
| Modification Type: | Minor | Last Reviewed: | 9/28/2004 |
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| Keywords: | kbenv kberrmsg kbprb KB297526 |
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