Search Fails Boolean OR Queries If Either Parameter Is Noise (297484)


The information in this article applies to:

  • Microsoft Site Server 3.0
  • Microsoft Site Server 3.0 Commerce Edition
This article was previously published under Q297484

SYMPTOMS

When you explicitly select a Boolean search query from a browser, with the words "AND" or "OR" specified, the search may return no results. A response indicates that only ignored (noise) words are present.

CAUSE

The search engine fails to return results if a Boolean OR query includes noise for one of the parameters in the search criteria. When noise words are specified in a statement with the AND operator, the search engine fails to return results because of the design for Site Server 3.0 search.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date         Time    Size     File name     Platform
   ----------------------------------------------------
   May-22-2001  17:58   467,728  Ocifrmwk.dll  x86
   May-22-2001  17:54   548,112  Oquery.dll    x86

STATUS

Microsoft has confirmed that this is a problem in Site Server 3.0.
Modification Type:MinorLast Reviewed:10/12/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB297484
©2004 Microsoft Corporation. All rights reserved.