Error Message: Application Could Not Be Opened Because MS OLE Base Library... (297358)
The information in this article applies to:
- Microsoft Outlook for Macintosh, Exchange Server Edition 8.2
- Microsoft Outlook for Macintosh, Exchange Server Edition 8.0
- Microsoft Outlook for Macintosh, Exchange Server Edition 8.1
- Microsoft Outlook for Macintosh, Exchange Server Edition 8.2.1
- Microsoft Outlook for Macintosh, Exchange Server Edition 8.2.2
This article was previously published under Q297358 SYMPTOMS
When you try to start Microsoft Outlook for Macintosh Exchange Server Edition, version 8.2, you may receive the following error message:
Application could not be opened because MS OLE Base library--do drag drop
mac.exe could not be found
This issue may also occur with other versions of the product.
RESOLUTION
To resolve this issue, disable the Microsoft extensions and then reinstall Outlook:
- Move the following extensions to the Extensions (Disabled) folder:
Microsoft OLE Automation
Microsoft OLE Extension
Microsoft OLE Library
Microsoft RPC Runtime Library - Restart the computer.
- Reinstall Outlook.
MORE INFORMATION
Verify that Word, Excel, and the other Office programs still work correctly. They also rely on the extensions that are being disabled and reinstalled, so you may need to reinstall Office completely.
| Modification Type: | Major | Last Reviewed: | 10/9/2003 |
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| Keywords: | kberrmsg kbinterop kbprb KB297358 |
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