SideWinder Game Pad: Game Pad Is Not Displayed in Control Panel or System Device Manager (297325)


The information in this article applies to:

  • Microsoft SideWinder game pad
  • Microsoft SideWinder Strategic Commander
  • Microsoft SideWinder Precision 2
  • Microsoft SideWinder Joystick 1.0 (USB)
  • Microsoft SideWinder FreeStyle Pro
  • Microsoft SideWinder Precision Racing Wheel
  • Microsoft SideWinder Precision Pro
  • Microsoft SideWinder Force Feedback Wheel USB
  • Microsoft SideWinder game pad Pro
  • Microsoft SideWinder Force Feedback 2
  • Microsoft SideWinder Dual Strike
This article was previously published under Q297325

SYMPTOMS

When you install a Microsoft game controller, the game controller may not be displayed in either the System Device Manager or in the list of game controllers under Gaming Options or Game Controllers in Control Panel.

CAUSE

This behavior can occur if you have not shut down the computer since you installed the game controller.

RESOLUTION

To resolve this issue, follow these steps:
  1. Unplug the controller from the universal serial bus (USB) port.
  2. Shut down the computer.

    NOTE: The computer must be shut down, not restarted or set to hibernate.
  3. Insert the controller's USB connector securely into the USB port.
  4. Start the computer.

    Microsoft Windows attempts to find the controller's driver in the Windows driver database as the computer starts up.
  5. Click Start, point to Settings, and then click Control Panel.
  6. Double click Gaming Options or Game Controllers.
  7. If the game pad is not listed on the Controllers or General tab, use other USB-troubleshooting techniques.

    NOTE: The Sidewinder Plug & Play Game Pad may be listed as a 2-axis/6-button HID-compliant game controller.

MORE INFORMATION

For additional information about USB troubleshooting techniques, click the article numbers below to view the articles in the Microsoft Knowledge Base:

270686 SideWinder Plug and Play Game Pad USB: Minimum System Requirements

240075 USB Devices May Not Work in Windows 98 Second Edition

216096 SideWinder USB: Status Reported as Not Connected

264248 SideWinder: USB Controller Is Not Displayed in the Game Controller Tool

263218 General USB Troubleshooting in Windows 98, Windows 98 Second Edition, and Windows Me

263682 SideWinder: USB Game Controller Is Not Detected After You Restart the Computer

Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kbHardware kbprb KB297325
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