XCCC: Public Folder Referral Problem (297313)

SYMPTOMS

If a user's mailbox is on an Exchange 2000 Server computer and the user tries to access organizational forms in a mixed Exchange 2000 and Microsoft Exchange Server 5.5 site, the user is referred to a remote server (outside the site) without affinity and with no Exchange 2000 connectors. As a result, Microsoft Outlook clients may stop responding (hang) for a long time before Outlook finds the correct server.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Transport Core

File name	Version
Mtaroute.dll	6.0.4419.7
Phatq.dll	6.0.4419.7
Reapi.dll	6.0.4419.7
Resvc.dll	6.0.4419.7
Tranmsg.dll	6.0.4419.7

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

MORE INFORMATION

This problem occurs because of a regression and does not occur with the RTM build (4417.5) of Exchange 2000. This symptom is only visible if you are running a fix version of these Exchange 2000 components that is later than 4417.5.