Cannot Dismiss Password Expiration Notification When You Use a Phone.com 4.2.2 Gateway (297290)


The information in this article applies to:

  • Microsoft Mobile Information 2001 Server
This article was previously published under Q297290

SYMPTOMS

When you use Mobile Information Server to access Exchange Server mailboxes or corporate intranet programs from a Wireless Application Protocol (WAP) device that is set to use a Phone.com 4.2.2 WAP gateway, you may not be able to dismiss the password expiration notification that is displayed on the device when your password is about to expire. When this behavior occurs, you cannot access any mailboxes or intranet sites.

WORKAROUND

To work around this issue, disable the password notification functionality in Outlook Mobile Access on the Mobile Information Server computer:
  1. Open Mobile Information Server System Manager.
  2. Right-click MIS Installation, and then click Properties.
  3. Click the Authentication Settings tab, and then click to clear the Enable password expiration notifications check box.
  4. Click Apply, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug KB297290
©2004 Microsoft Corporation. All rights reserved.