Cannot Dismiss Password Notification Message in Outlook Mobile Access (297287)


The information in this article applies to:

  • Microsoft Mobile Information 2001 Server
This article was previously published under Q297287

SYMPTOMS

When you use the EZWap Wireless Application Protocol (WAP) browser on a PocketPC device to access an Exchange Server mailbox by using Mobile Information Server and Microsoft Outlook Mobile Access, you may receive a message that prompts you to change a password that is about to expire. You may not be able to close or dismiss this message.

WORKAROUND

To work around this issue, disable the password notification functionality in Outlook Mobile Access on the Mobile Information Server computer:
  1. Open Mobile Information Server System Manager.
  2. Right click MIS Installation, and then click Properties.
  3. Click the Authentication Settings tab, and then click to clear the Enable password expiration notifications check box.
  4. Click Apply, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug KB297287
©2004 Microsoft Corporation. All rights reserved.