Cluster Server May Generate "STOP 0x9F" During Shutdown (297219)


The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Datacenter Server SP2
This article was previously published under Q297219

SYMPTOMS

When you shut down or restart a Windows 2000-based cluster server, the following error message may be displayed:
STOP: 0x0000009F (0x00000100, 0x88d8ed30 0x88d8ed30 0x88f93cb0)
DRIVER_POWER_STATE_FAILURE

CAUSE

This behavior occurs because the cluster disk driver does not properly initialize the device parameters.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later: 
   Date        Time     Version          Size    File name
   -----------------------------------------------------------
   6/5/2001    02:30p   5.0.2195.3684    72,080  Clusdisk.sys

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbOSWin2000fix kbWin2000PreSP3Fix kbWin2000sp3fix KB297219
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