Error Message Occurs When You Install SharePoint Portal Server on a Cluster Server (297118)


The information in this article applies to:

  • Microsoft SharePoint Portal Server 2001
This article was previously published under Q297118

SYMPTOMS

If you install SharePoint Portal Server on a node of a Microsoft Windows 2000 cluster server, Setup fails, and you receive the following error message:
A problem has been encountered in the Microsoft Embedded Exchange Core setup component. Canceling Setup.

The following data is logged in the Exchange Server Setup Progress.log file:

[15:30:35] Entering CBaseExchangeComponent::ScPostSetup
[15:30:35] Entering CBaseComponent::ScPostSetup
[15:30:35] CService::ScQueryServiceConfig
(L:\admin\src\libs\exsetup\service.cxx:536)
Error code 0XC0070424 (1060): The specified service does not exist as an installed service.
[15:30:35] Service = 'IMAP4Svc' CServiceManager::ScGetServiceInfo (L:\admin\src\udog\setupbase\tools\svcmgr.cxx:408)
Error code 0XC0070424 (1060): The specified service does not exist as an installed service.
[15:30:35] Service = 'IMAP4Svc' CServiceManager::ScStartService (L:\admin\src\udog\setupbase\tools\svcmgr.cxx:474) Error code 0XC0070424 (1060): The specified service does not exist as an installed service.
[15:30:35] CService::ScQueryServiceConfig (L:\admin\src\libs\exsetup\service.cxx:536) Error code 0XC0070424 (1060): The specified service does not exist as an installed service.
..........
[15:30:52] Starting the service 'IISADMIN'.
[15:30:52] Starting the service 'W3SVC'.
[15:30:54] Leaving CBaseComponent::ScPostSetup
[15:42:19] CComBOIFacesFactory::QueryInterface
(L:\admin\src\udog\BO\bofactory.cxx:52) Error code 0X80004002 (16386): No interface.

The next lines in the Setup log may reference "Leaving CBaseExchangeComponent::ScPostSetup."

CAUSE

This behavior is by design. You cannot install SharePoint Portal Server in a clustered environment, and you must not join the server to a clustered environment.

RESOLUTION

To resolve this problem, install SharePoint Portal Server on a non-clustered Windows 2000 Server computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

MORE INFORMATION

For additional information about programs that cannot coexist with SharePoint Portal Server, click the following article number to view the article in the Microsoft Knowledge Base:

295012 Programs That Cannot Coexist with SharePoint Portal Server 2001

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbfix KB297118
©2004 Microsoft Corporation. All rights reserved.