PRB: Changes required when catalog refresh done from BizDesk using FQDN (297109)
The information in this article applies to:
- Microsoft Commerce Server 2002
- Microsoft Commerce Server 2000
This article was previously published under Q297109 SYMPTOMS
When you attempt to perform a catalog refresh from the BizDesk Catalog Editor, the refresh does not complete succesfully and you receive the following error message:
An Error occurred while refreshing the catalog cache for:
http://machinename
Details:
Script Error:
Number: 0x80004005
Description: Unspecified Error
Source: msxml2.dll
Help File:
Help Context: 0
CAUSE
The refresh that is performed from the Catalog Editor uses the NetBIOS name of the computer instead of the fully qualified name. The error occurs after you change the nonsecure or secure HostName of the Commerce Server applications from the NetBIOS name to a fully qualified domain name.
RESOLUTION
To resolve this problem, modify the GetmachinebaseURL function in the Global_siteconfig_lib.asp file that is used to return the base URL for the application so that it returns the fully qualified domain name. The value for the site can be hard-coded as shown in the "More Information" section.
STATUS
This behavior is by design.
Modification Type: | Minor | Last Reviewed: | 8/23/2004 |
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Keywords: | kberrmsg kbprb KB297109 kbAudDeveloper |
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