XFOR: Fax Addresses That Contain Parenthesis and Three Numbers Are Converted to a Character (297038)

SYMPTOMS

An Exchange 2000 Server computer that a fax gateway is installed on may convert a fax address that contains an area code that is surrounded by parenthesis and that is less than 300 to a character.

For example, [FAX:1(206)234-5678] might be converted to its Unicode representation.

CAUSE

This problem can occur if the message causes the information store to convert the address string. For example, the following address string, which is 1(206)987-6543

Submitted address: 00 31 28 32 30 36 29 39 38 37 2D 36 35 34 33 00

is converted to the following address string, which is 1i987-6543:

00 31 CE 39 38 37 2D 36 35 34 33 00

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

Component: Message Transfer Agent

The English version of this fix should have the following file attributes or later:

The list of files for Exchange Server 5.5:

File name	Version
dbserver.sch	2654.94
dcprods.cat	2654.94
ems_rid.dll	2654.94
emsmta.exe	2654.94
infoplog.cfg	2654.94
mtacheck.exe	2654.94
mtamsg.dll	2654.94
mtaperf.dll	2654.94
p2.xv2	2654.94
p42.tpl	2654.94
p772.tpl	2654.94
x400om.dll	2654.94

The list of files for Exchange 2000:

File name	Version
emsmta.exe	4419.5

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.