OL2000: Cannot Connect to Internet Mail Server Through Dial-up Connection When Using Proxy Client (296925)
The information in this article applies to:
This article was previously published under Q296925 SYMPTOMS
When you use a computer that has Winsock Proxy Client installed and you connect to the Internet through a local area network (LAN), you encounter one of the following error messages when you try to use a dial-up connection to your Internet Mail server in Outlook 2000:
A time-out occurred while communicating with the server. (Account: 'Account name', SMTP Server:'Server name', Error Number: 0x800CCC19)
A time-out occurred while communicating with the server. (Account:'Account name', POP3 Server:'Server name', Error Number: 0x800CCC19)
CAUSE
This behavior occurs if Winsock Proxy Client is turned on, which prevents you from establishing any connectivity through a dial-up connection.
WORKAROUND
To work around this behavior, turn off Winsock Proxy Client when you use a dial-up Internet connection and turn it on when you use a LAN connection.
To turn off Proxy Client:
- In Control Panel, double-click WSP Client.
- Click to clear the Enable Winsock Proxy check box, click OK, and then connect to the Internet.
To turn on Proxy Client:
- In Control Panel, double-click WSP Client.
- Click to select the Enable Winsock Proxy check box, click OK, and then connect to the LAN.
| Modification Type: | Major | Last Reviewed: | 6/5/2003 |
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| Keywords: | kbenv kbprb KB296925 |
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