Access Violation in Lsass.exe When You Demote a Root Domain Controller (296919)



The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2

This article was previously published under Q296919

SYMPTOMS

When you are using Dcpromo.exe to demote a domain controller, the Lsass.exe process may stop responding (hang), and you may experience one or more of the symptoms that are listed in the following Microsoft Knowledge Base article:

220946 Symptoms That You May Experience If the Lsass.exe Process Stops

CAUSE

This problem can be caused if a buffer overrun occurs during the hand off of FSMO roles. Note that this can occur even though all FSMO roles may have been transferred to other domain controllers.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:
   Date         Time   Version        Size     File name
   --------------------------------------------------------
   08-Oct-2001  18:34  5.0.2195.4472  123,664  Adsldp.dll
   08-Oct-2001  18:34  5.0.2195.4308  130,832  Adsldpc.dll
   08-Oct-2001  18:34  5.0.2195.4016   62,736  Adsmsext.dll
   08-Oct-2001  18:34  5.0.2195.4384  364,816  Advapi32.dll
   08-Oct-2001  18:34  5.0.2195.4141  133,904  Dnsapi.dll
   08-Oct-2001  18:34  5.0.2195.4379   91,408  Dnsrslvr.dll
   08-Oct-2001  18:36  5.0.2195.4411  529,168  Instlsa5.dll
   08-Oct-2001  18:34  5.0.2195.4437  145,680  Kdcsvc.dll
   04-Oct-2001  21:00  5.0.2195.4471  199,440  Kerberos.dll
   04-Sep-2001  09:32  5.0.2195.4276   71,024  Ksecdd.sys
   27-Sep-2001  15:58  5.0.2195.4411  511,248  Lsasrv.dll
   06-Sep-2001  18:31  5.0.2195.4301   33,552  Lsass.exe
   27-Sep-2001  15:59  5.0.2195.4285  114,448  Msv1_0.dll
   08-Oct-2001  18:34  5.0.2195.4153  312,080  Netapi32.dll
   08-Oct-2001  18:34  5.0.2195.4357  370,448  Netlogon.dll
   08-Oct-2001  18:34  5.0.2195.4464  912,656  Ntdsa.dll
   08-Oct-2001  18:34  5.0.2195.4433  387,856  Samsrv.dll
   08-Oct-2001  18:34  5.0.2195.4117  111,376  Scecli.dll
   08-Oct-2001  18:34  5.0.2195.4476  299,792  Scesrv.dll
   08-Oct-2001  18:34  5.0.2195.4025   50,960  W32time.dll
   01-Aug-2001  21:44  5.0.2195.4025   56,592  W32tm.exe
   08-Oct-2001  18:34  5.0.2195.4433  125,712  Wldap32.dll
   06-Sep-2001  18:31  5.0.2195.4301  507,152  Lsasrv.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes


Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbDirServices kbenv kberrmsg kbfix kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix KB296919