Access Violation in MMC with Empty NetBIOS Name (296887)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Professional SP1

This article was previously published under Q296887

SYMPTOMS

When the first domain controller of a new child domain is finished with Dcpromo.exe but has not rebooted yet, attempts to start Active Directory-related MMC snap-ins may generate an access violation. This can also occur if the NetBIOS domain name property in the cross-reference object at

CN=newdomainname,CN=Partitions,CN=Configuration,DC=rootdomainname

is empty.

CAUSE

When you install a new child domain in a forest, the cross-reference object in the configuration container is not fully populated yet. MMC snap-ins do not expect the NetBIOS domain name to be empty.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date       Time      Version         Size       File name
   -----------------------------------------------------------
   6/6/2001   03:02p    5.0.2195.3697   207,632    Objsel.dll

WORKAROUND

To work around this behavior, reboot new domain controllers soon after Dcpromo has finished. However, this leaves a small window open during which MMC may not work.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbDirServices kbfix kbWin2000PreSP3Fix kbWin2000sp3fix KB296887