XFOR: Messages Sent by Lotus Notes to Exchange Recipients Appear in the Badmail Folder (296880)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q296880

SYMPTOMS

When you send messages from any Lotus Notes client of Domino Server version R5.0.4 through the Microsoft Exchange Connector for Lotus Notes to Exchange Server 5.5 Service Pack 3 or 4 (SP3 or SP4) recipients, the messages may be redirected to the Badmail folder.

This situation can occur if the Lotus Notes client is installed on the Exchange 5.5 Server that is hosting the connector, and you are mailing from Lotus Notes through Domino Server version R5.0.4 to the connector-hosting Exchange 5.5 server while the server is running McAfee GroupShield Exchange 4.5.

This situation occurs only if you have downloaded and installed the post-SP3 Exchange Connector for Lotus Notes hotfix, q256032engi.exe, or if you have installed SP4 for Exchange Server.

When messages pass through the connector and arrive in the Exchange Server Badmail folder, the following information may be recorded in the connectivity administrator's Browse log:
08-Aug-2000 22:39:17- LME-NOTES-NTSMEX(01f9) 4 41255:Successfully acquired the next inbound next message
Ntshcs(4658) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31200:Exchange Server has returned the condition: 80004005
Mexint(218) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31201:Microsoft Package
ID: General Error
Mexint(226) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31202:Extended MAPI information: Error: ????????????????
Mexint(238) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31202:a
Mexint(238) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31202:
Component: No additional information available
Version: 0
Low Level Error: 50a
Context: 501
Mexint(238)
08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31203:Extended NT information: Unspecified error
Mexint(262) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31053:Message content contains invalid information
Mexe(2371) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31053:Message content contains invalid information
Mexe(2901) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31074:Moving message with invalid syntax to Bad Mail Folder

CAUSE

This behavior can occur if you run McAfee GroupShield Exchange 4.5 on the Exchange Server while GroupShield is scanning the Exchange Notes Connector's x.400 Application Programming Interface (XAPI) mailbox.

WORKAROUND

To work around this behavior, do one of the following:
  • Turn off GroupShield Exchange 4.5.
  • Apply the latest version of GroupShield Exchange.
  • Configure GroupShield to exclude the Exchange Notes Connector's XAPI mailbox from scans.

MORE INFORMATION

You can view the contents of the Badmail folder on the Queues tab of the properties dialog box for Exchange Notes Connector. You can view more detailed message properties if you open the Badmail folder with the GWClient utility.

The affected versions of the Exchange Notes Connector include versions 2652.0 through 2653.11. Check the properties of the Lsdxa.exe file to determine the version.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Lotus Development Corporation and Network Associates' McAfee, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB296880
©2004 Microsoft Corporation. All rights reserved.