Administrator Client Fails to Open Subdomain in SNA Manager (296839)



The information in this article applies to:

  • Microsoft Host Integration Server 2000

This article was previously published under Q296839

SYMPTOMS

When you attempt to use SNA Manager to administer a subdomain from a Host Integration Server Administrator Client, the subdomain display will not open. A message may be returned indicating that the subdomain cannot be found and an Application Event ID 5149, "Manage base error - error in accessing the domain table" may occur.

RESOLUTION

To resolve this problem, obtain the latest service pack for Host Integration Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to Obtain the Latest Host Integration Server 2000 Service Pack

WORKAROUND

To administer a subdomain from an Administrator Client you should either use the computer name of the server when you are running the Host Integration Server SNA Resource Location Wizard or, when opening the SNA Manager, right-click SNA Manager and choose Open Subdomain and then click Remote SNA Subdomain. Several choices are offered including UNC name and IP address.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Host Integration Server 2000 Service Pack 1.

MORE INFORMATION

This occurs after you have run the Microsoft Host Integration Server SNA Resource Location Wizard and you select a sponsor server by using an IP address or a UNC name for the server name instead of the computer name of the server. Microsoft SNA Server 4.0 allows a server name to be the computer name, the UNC name of the server, or the IP address of the server.

Modification Type:MinorLast Reviewed:5/3/2005
Keywords:kbbug kbfix kbHostIntegServ2000preSP1fix kbHostIntegServ2000SP1fix KB296839