Snmp.exe Leaks Memory When Querying Printer Objects in Lmmib2.mib If Spooler Is Stopped (296815)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Professional SP1
Microsoft Windows 2000 Professional SP2

This article was previously published under Q296815

SYMPTOMS

When you are querying printer-related objects in Lmmib2.mib with the Spooler service stopped, Snmp.exe may leak large amounts of memory.

CAUSE

This issue occurs because the agent DLL allocates memory for the query even though the initial printer function that is called returns an error.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time     Version         Size    File name
   ----------------------------------------------------------
   4/24/2001    07:24p   5.0.2195.3545   29,968  Lmmib2.dll

WORKAROUND

To work around this problem, avoid querying SNMP data for printing while the service is stopped. You can also restart the SNMP service if you notice high memory usage.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix KB296815