SNMP Manager Does Not Receive Traps Correctly (296672)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Professional SP1
Microsoft Windows 2000 Professional SP2

This article was previously published under Q296672

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

Some SNMP managers may not correctly receive trap messages from Windows 2000-based clients.

CAUSE

The Base Enterprise OID setting in the registry is incorrect.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date          Time      Size     File name
   ------------------------------------------------
   5/31/2001     07:04p    11,846   Netsnmp.inf

WORKAROUND

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this problem, change the following registry entry from

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SNMP_EVENTS\EventLog\Parameters

BaseEnterpriseOID
Value = "1.3"

to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SNMP_EVENTS\EventLog\Parameters

BaseEnterpriseOID
Value = "1.3.6.1.4.1.311.1.13.1"

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbenv kbfix kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix KB296672