PRB: NetMeeting Chat Error Between Version 2.11 and 3.01 Clients (296621)

The information in this article applies to:

Microsoft NetMeeting 2.11 for Windows NT 4.0
Microsoft NetMeeting 2.11 for Windows 98
Microsoft NetMeeting 3.01 for Windows 95
Microsoft NetMeeting 2.11 for Windows 95
Microsoft NetMeeting 3.01 for Windows 98
Microsoft NetMeeting 3.01 for Windows NT 4.0

This article was previously published under Q296621

SYMPTOMS

When a NetMeeting 2.11 client that is in a conference state with a NetMeeting 3.01 client starts a chat session and immediately sends a message, the following error message is returned:

Other Chats are not ready to receive your message now, please try again after the title bar shows other Chats are in use.

CAUSE

This is due to a compatibility problem between the version 2.11 and 3.01 clients that causes a networking delay in the establishment of the chat channel.

RESOLUTION

This problem does not occur when both the clients are running NetMeeting 3.01. To resolve this problem, upgrade the 2.11 client to 3.01. You can download the 3.01 client from the following Microsoft Web site:

http://www.microsoft.com/netmeeting

MORE INFORMATION

Steps to Reproduce Behavior

Establish a conference between NetMeeting 2.11 and NetMeeting 3.01 clients (see NetMeeting Help).
Start a chat conversation on the NetMeeting 2.11 client.
Immediately type a short message and click Send. The error message that is listed in the "Symptoms" section appears.

Modification Type:	Minor	Last Reviewed:	2/11/2004
Keywords:	kbDSWMM2003Swept kbprb KB296621